AME Portfolio

Complete IT:

An Accounting Firm's goal was to completely outsource their Information Technology services to one vendor so they could focus on their core business.  By choosing Advanced Microelectronics to provide Complete IT, the AME team delivers quality service on their overall IT environment such as:  networks, software, hardware, life cycle management and much more.  Advanced Microelectronics currently provides all of their IT functions under one agreement which includes: 

•  Network support and monitoring of critical network equipment on a 24X7 basis

•  Single point of contact through the help desk that provides Tier 1 support and remote assistance

•  Assistance with IT planning and project management

•  Documentation on the entire network 

•  Review of the network security to ensure the latest patches and antivirus updates have been installed

•  Desktop support services and Moves/Adds/Changes

Network Assessment:

AME recently performed a network assessment for a K-12 Educational Institution.  The School Corporation decided to have an assessment performed to provide documentation for future projects and support needs. 

AME engineers reviewed 12 servers and 1,100 workstations along with existing network diagrams, TPC/IP schemes, and security policies.  AME provided the School Corporation with a basic network security assessment on the servers and the network.  During this portion of the assessment, special attention was given to the current state of Virus Protection, Power Backup, Data Backup, Software Licensing, etc.

At the conclusion of the assessment, AME provided the School Corporation with documentation, which included information about the existing network and a list of recommended infrastructure changes.

Exchange Server Upgrade:

An engineering firm had outgrown their existing hardware infrastructure. Additional upgrades to the Novell server and GroupWise software were needed in order to perform their daily tasks. Their current server was being taxed to the maximum when running  the Peachtree Accounting software application as well as email and file and print services.  The hard drives on the existing server  were full and processing speeds were slowing down.

AME loaded Windows 2003 Server on a new Hewlett Packard DL380 server and migrated from Novell Netware 5.0 for better file and print services.  AME also loaded Microsoft Exchange 2003 on a new Hewlett Packard DL380 server and migrated from Novell GroupWise.  AME configured forty-one (41) existing workstations to join to the new Microsoft network.  AME also upgraded to a centrally managed backup solution and a centrally managed Anti-Virus Solution on the new server and workstations.  AME configured the Anti-Virus Software to do Spam filtering.

The benefits that the engineering firm received was a more scalable file and print and email server.  Additionally, they upgraded to Symantec Enterprise Edition which will provide them with spam and virus filtering capabilities necessary for the Exchange solution to be most effective.  The upgrade of the backup solution was necessary to support the greater capacity of the servers, the addition of the new email server, and a platform change.

Network Assessment:

The surgical center was experiencing application latency between their two locations (north and south locations).  The surgical center representatives expressed a desire for a re-evaluation of their existing LAN/WAN and server setup as it relates to the Optical Image storage/retrieval systems and services critical for remote office operations.

The surgical center has an expectation of growth and expansion to at least one more remote location over the next two years and it is necessary that the availability of network bandwidth for remote business applications and services be aligned with the existing business goals and objectives to determine overall Information Technology growth plans.

AME conducted a network bandwidth and resource analysis review as it relates to the remote office access of the Optical Image storage/retrieval systems.  AME also communicated with the software application vendor and interviewed a pre-determined number of end-users that utilize this application on a daily basis.  AME also performed an IT Assessment of the current IT systems and WAN infrastructure as it relates to the remote office access of the Optical Image storage/retrieval systems and will recommend a bandwidth design for the future move of approximately thirty administration personnel to a new facility.

At the conclusion of the assessment, AME coordinated an onsite review meeting to provide valuable information to the surgical center representatives on their current network infrastructure and network needs as it relates to the remote office access of the Optical Image storage/retrieval systems.  The information presented will assist the surgical center in developing Information Technology plans that will meet their existing and future network bandwidth and Information Technology needs.